February 2, 2015

Message From The Publisher

Do You Know What Your Most Important Task Is as a Chiropractic Assistant?

Effective Phone Communication


Message From The Publisher

Welcome to our April edition of The Chiropractic Assistant which is full of tips for enhancing clinic efficiency and patient management! This edition has a special training article about the newest technology in orthotics by Foot Levelers, called the 3D Bodyview.


Do You Know What Your Most Important Task Is as a Chiropractic Assistant?

Your job as a chiropractic assistant is an important one! The clinic cannot run without you and without all that you do. But what is your most important task? Is there one thing you do that is more important than the others? Well, certainly taking care of the patients and making sure that they not only get the care they need, but also that they are handled with "tender loving care" is of upmost importance.


Effective Phone Communication

No matter what kind of practice you have, your patients need to know that you run a professional office, as well as what to expect on their first visit and that you care about their well-being. Communication is an art form. Knowing what to say and when to say it, and more importantly what not to say, takes skill.


Managing Your PI Receivables: Best Practices 101

In the world of chiropractic, personal injury (PI) isn't always the most desirable area of practice for some DCs. Some have heard horror stories about bills being reduced, patients skipping out on payment, or cases that take years to settle.

Hot Product

How to Use Your 3D BodyView from Foot Levelers to Enhance Patient Experience

One of my favorite descriptions of a front desk chiropractic assistant is that of an octopus with eight legs going in different directions all at once. I've also known this assistant to be called the quarterback of the office, leading all of the plays.


Anatomy in Action Series: Carpal Tunnel Syndrome

There are several "tunnels" or "compartments" in the body where structures such as nerves or blood vessels travel to reach outlying body parts. When the structures comprising the tunnel misalign or spasm, compression of the contents (blood vessels and nerves) can lead to uncomfortable symptoms, such as numbness, tingling, pain, or weakness.


“All Done” Learning? Think Again

A client made a very insightful observation recently. He told us, “We've been in practice long enough that we're probably way cockier than we need to be." Anybody out there feel an "ouch" on that one? It's dismayingly easy to get cocky and fall for the illusion that because procedures and policies are in place, the practice is safe and compliant, and its systems can basically run on autopilot.



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